How can we help you?
Our team is available through 3 channels. Choose the one that suits you best.
+33 6 78 49 36 42
The fastest way to reach us. Send us a message on WhatsApp, Monday to Friday 9am–6pm.
Open WhatsAppsupport@k-qrcode.com
For detailed requests, bugs, or billing questions. Response guaranteed within 24 business hours.
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Find answers in our guides and free tools
Frequently asked questions
How do I change a dynamic QR code's destination?
In your dashboard, click the QR code then "Edit URL". The change takes effect immediately without reprinting.
Can I create QR codes in bulk?
Yes, on Pro and Agency plans. Import a CSV file with your URLs and generate hundreds of codes in one click.
Do my QR codes work if I cancel my subscription?
Dynamic QR codes require an active subscription for redirects. Static QR codes remain permanent.
How do I customize my QR codes' appearance?
In the editor, "Design" tab — change colors, add your logo, choose module and eye shapes. 4K/SVG export available.
Where is my data hosted?
On OVHcloud servers in Europe (EU). Your data never leaves the European Union. GDPR compliance guaranteed.